Frequently Asked Questions
FAQS
Frequently Asked Questions
Is there a warranty on paint jobs completed by BC 3D Painting?
Yes! Our exterior jobs are guaranteed with three years warranty. This includes most areas, excepting surfaces that see high traffic such as deck floors where wear and tear is normal and natural.
Is BC 3D Painting covered by the Work Safe BC (WCB)? Do you have liability insurance?
Yes! We are covered by WCB and have $2,000,000 in liability insurance. This covers our staff in the event of an injury on the job and both you and our team should any accidents occur. It is important that all painting companies and contractors have both of these coverage if you want to ensure complete protection while they work on your property.
How experienced are your crew members?
Our staff is comprised primarily of full-time painters that have been working in the industry for several years; most have been painting for at least five years in Canada. We do not hire part-time helpers or students.
How soon after I call will I get a quote?
We are the fastest painters in the industry when it comes to both response and execution. This means we are open seven days a week and offer ‘same-day’ quotes upon request when you are in a rush to get things moving.
If you are not in a rush, we typically send our painting experts out to see you within 1-2 business days or whenever it is convenient for you.
How soon can you schedule my project once I decide I want you to complete it?
How quickly we can get started depends on the type of project and the time of year. We can typically book you in our schedule within one week once you give us the go-ahead. Of course, if you’re in a hurry, just let us know when you call us for a quote.
We pride ourselves on speed and can schedule your project within one to two business days if necessary, depending on the scope details.
How long does it take for a typical paint job to be completed?
Depending on the size of your home, exterior jobs generally take two to five days, weather permitting. Similarly, interior jobs take between one to five days depending on the size and scope of the house.
Do you offer colour consultations?
Absolutely! We offer free colour consultations with professional colour and paint experts. We have plenty of knowledge and experience in this area as we have painted thousands of homes and have worked with several different brands, including Benjamin Moore, Sherwin Williams, and Dulux
How is your pricing compared to your competitors?
I’ll admit that we aren’t typically the cheapest painting company in town. But, we are certainly competitively priced when compared to other reliable contractors in the area. Our mission is to deliver a top-quality job and unbeatable customer service at a reasonable price.
What happens if I’m dissatisfied by the work completed by BC 3D Painting ?
Don’t worry – we are here to help! At BC 3D Painting, we aren’t satisfied until you’re satisfied! We take pride in our work and aim to deliver the highest quality paint job. We only proceed with a job once the contract has been explained thoroughly and has been agreed upon by both parties. If, for some reason, we’ve made a mistake or an issue comes up with the paint quality, we will do everything we can to resolve the issue within the confines of the contract.